From the team
Notes on operations, systems, and strategy.
Practical writing for founder-led companies in Tanzania and East Africa, on the same problems we solve in engagements: memory that lives in one person, systems that do not scale, and how to fix that in order.
Your team has AI. It doesn't know your business.
Ten people, ten AI assistants, no shared memory. Here is how to give the whole team the same context so the answer stops depending on who asked.
Read the article Automation · September 14, 2026When to automate
Automation pays off on work that repeats: a daily report, the month-end actual versus budget recalculation. A one-off task is faster done by hand than built into an automation.
Read the article Operations · September 8, 2026WhatsApp is not a system
WhatsApp is the best tool your business has for reaching a person, and the worst place to keep what your business knows. Here is where to draw the line.
Read the article Operations · September 3, 2026The memory problem: how to tell your business has outgrown spreadsheets
Spreadsheets are not the problem. A business that only runs because one person remembers how the spreadsheet fits together is the problem. Here is how to tell which one you have.
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